Introduction
Grace Wedding Venue and Event Center ("Grace Events," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out inquiry forms or contact forms on our website
- Request information about our venue or services
- Book an event or tour with us
- Sign up for our newsletter or mailing list
- Communicate with us via email, phone, or in person
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Event details (date, type of event, estimated guest count)
- Payment and billing information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or source
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process bookings and manage your events
- Send you information about our services, promotions, and updates
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may affect certain features of our website.
Third-Party Services
We may use third-party services to help operate our website and business, including:
- Website hosting and analytics providers
- Email marketing platforms
- Payment processors
- Calendar and scheduling tools
These third parties have their own privacy policies and may collect information as described in their respective policies.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Event-related information may be retained for accounting and legal compliance purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Grace Wedding Venue and Event Center
15 Chestnut Street, Portland, ME 04101
Email: Info@GraceEvents.com
Phone: (207) 544-6969